Automation: close the current issue when all the liked issues closed

[Madhankumar K]

Hello everyone,

We have 3 different projects and we are cloning the issue from project-1 to project-2, project-3 and linking the recent issues to the project-1.

Now our requirement is to close the issue which is originally created in the Project-1 when the other project(project-2, Project-3 cloned issues) issues are closed closed. 

Thanks and Appreciate your help on this.

[Petter Gonçalves · Accepted solution]

Hello @Madhankumar K

Thank you for reaching out. 

You can use a global automation rule to achieve your goal. These would be the steps:

1. Navigate to any of the projects > Project settings > Automation
2. In the top-right corner, click on global administration > Create rule
3. Create the following automation rule:
   

This would be the rule background: 

• Trigger: Select the automation to be triggered when any issue is transitioned to "CLOSED".
  The intention here is to trigger the automation when any of the issues on project-2 or 3 is moved to the status Closed, or any status you selected to be the final status.
• Branch: Add a branch to apply an action to the original issue on project 1, using the link type for reference.
• Condition: Add a linked issue condition to confirm that all the issues linked to the project-1 issue are closed.
• Action: Move the original issue on project-1 to Closed.

Let us know if you have any questions

[Madhankumar K]

Thank you @Petter Gonçalves , I will try this and let you know.

I have another concern here, we don't want to implement this globally so can I add another condition for applying this automation to specific projects?

[Petter Gonçalves]

Hey @Madhankumar K

Once your automation rule is created, you can go to the rule details and properly set which projects should be included in the scope of the automation:

Let us know if you have any questions.

[Madhankumar K]

Thank you, It worked.