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Automation not triggering Automation

James November 28, 2023

So I created an automation to update the start date of a blocked task based on the due date of the blocking task. This works great.

Now I want to update the end date of the blocked task recently updated start date based on the days estimated to complete. 

So the first trigger is working, but when the start date is updated it is not pick up for the  second automation. 

Any suggestions would help. 

Also does anyone know how to use a parameter for a value? 

ex: {{issue.Start Date.plusSeconds(issue.original estimate)}}

 

 

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2023

Hello @James 

In your second automation rule (the one that is not running) look at the Rule Details page and the checkbox labeled Allow Rule Trigger. This is below the Projects field.

Make sure that box is checked. Otherwise it cannot be triggered by actions that are executed by other rules.

James November 29, 2023

Thanks @Trudy Claspill , always something simple!

James November 29, 2023

@Trudy Claspill 

Any idea on how to use a parameter for a value? 

ex: {{issue.Start Date.plusSeconds(issue.original estimate)}}

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2023

@James 

As that is a different topic than your original post, please start a new Question and provide a full copy of the automation rule you are developing. That will get your new question visible to the whole community also, rather than to just me and anybody watching your original Question.

SandeepSingh R
Contributor
January 24, 2024

I am also facing same issue but not able to trigger can anyone share simple flow of same with snapshots

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 24, 2024

Hello @SandeepSingh R 

Since the original post is already marked as Answer Accepted, you should start a new Question to get help. Additionally the only people who have seen your addition are the original author, myself, and people who are Watching the original question. To get your question visible to more people you need to start a new Question post 

Make sure that you show the details of your automation rule, and details about what action you took that you believe should have triggered the rule.

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