Automation rule not saving

[John ogunleye]

Creating a rule to require info for certain fields. Created the rule and clicked save but when I go back to the rule list it's not there, the rule is gone. I have created the rule multiple times and made sure I clicked save after each condition is added but it doesn't stick. Is there something i am missing? Made sue description and title for the rule is filled in as well. 

[Charlie Gavey]

Hi John,

Thanks for your feedback! This looks like a tricky problem that we’ll need to look at more closely. It’s best if you raise this problem through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Cheers,

Charlie

[Jack Brickey]

@Charlie Gavey , thanks for chiming in here. 

@John ogunleye , please update this thread once you have a solution to benefit others in the future.

[John ogunleye]

Sent a ticket to the team

[David Stokes]

Has anyone had an update on this as I'm loosing changes I make to automation rules?

[Jack Brickey]

can you check for it here - admin > system at the very bottom in sidebar choose Automation then click on All rules.

[John ogunleye]

Yeah i have been here, this is where i was looking for the rules i created but they are not there.