Automation to fully the time tracking

[Lucas Silva Dantas Abrantes]

Hello everyone, i'm with a problem in my jira that when an subtask change the status to the the status done,
the Time tracking
keeps on the 0, but i need the time tracking be filled with the same time that was estimated in this case i estimated 2.

I tried to create a automation to do this but dosent work as in the image bellow

 
Someone can help me i already spent 1 day on this, without any solution, thank you very much for reading untill here;

[Mark Segall · Accepted solution]

Hi @Lucas Silva Dantas Abrantes - The first thing I see is that this is triggering From Done instead of To Done.

If this doesn't solve your issue, can you please share a screenshot of the audit log for the rule as this will provide additional information.

[Lucas Silva Dantas Abrantes]

hi @Mark Segall , the automation didn't worked and didn't have been executed so it didn't appear in log

[Lucas Silva Dantas Abrantes]

[Mark Segall]

Did you change the Trigger as mentioned in my last comment?  

[Lucas Silva Dantas Abrantes]

@Mark Segall 
sorry i changed it now

[Mark Segall]

Are the sub-tasks getting transitioned to Done through automation by chance?  If so, you'll need to ensure this is checked under Rule Details:

Allow rule trigger

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

[Lucas Silva Dantas Abrantes]

@Mark Segall no the sub-tasks are getting transitioned to Done manually by the users

[Mark Segall]

Sorry, I didn't see the screenshot with the error before my last response.  It's not liking the calculation you're using:

{{#=}}{{issue.original estimate}} / 3600{{/}}

What happens if you simply use this?

{{issue.original estimate}}

[Lucas Silva Dantas Abrantes]

@Mark Segall worked when i disabled all the other rules, thank you very much i will investigate why this is happening

[Lucas Silva Dantas Abrantes]

@Mark Segall Thankyou very much i changed to 

{{issue.original estimate}}

And then it worked perfectly with all the other automations thank very much i appreciate your support