Buil a counter with automation rules (workflow)

[Dumitru Darii]

Hi community!

Need to build a counter, that will work every time when a task is turned back from "frozen" tasks to tasks "in process".

Further details:

[Tansu Akdeniz]

Hi @Dumitru Darii 

The following should work

{{#increment}}{{issue.My Customfield}}{{/}}

Please also check this link for further info.

[Dumitru Darii]

Hi @Tansu Akdeniz thanks for answer.
Tried to put provided above code, but no possibility to put code / text, just numbers.
I'm using Jira cloud.

[Tansu Akdeniz]

You can use "More Options". 

Sample:

https://confluence.atlassian.com/automation/advanced-field-editing-993924663.html

[Dumitru Darii]

@Tansu Akdeniz thaks for answer!

If it's possible show me the path to find this option, for example:
--> open task --> click gear button settings --> go to xxx, yyy, zzz. 

[Tansu Akdeniz]

Go to the project -> project settings -> automation -> add new automation.

• Trigger: Issue Transitioned (A to B status)
• Action: Edit Issue -> Choose the field to increment.

[Dumitru Darii]

Found it THANKS!
But stil not working, Futher details:

1. deleted previous rules form automation workflow

2. seted new rules:

[Dumitru Darii]

Changed code like this:
{
    "update":{
        "Back from check counter":[{
            "set":{{#increment}}{{issue.Back from check counter}}{{/}}
        }]
    }
}

still not working