Bulk email address change

[Ayush Lawania]

Hey, 

I want to bulk change the email addresses to the new one and also want to know what impacts does it make on the existing projects and how to overcome that.

PS: Assume I have org admin access. 

[Amelie Winkler _Appfire_]

Hi @Ayush Lawania – any chance you have Jira CLI in your instance? If yes, you could use it to bulk-update email addresses.

You first have to create a CSV file with details like userId and userEmail as the column names as shown below.

Then you run the below command:

--action runFromCsv --file new_email.csv --common "--action updateUser"

[Ayush Lawania]

@Amelie Winkler _Appfire_  what impact does it make on the existing projects? Would it be also helpful to migrate projects from one instance to another?

[Amelie Winkler _Appfire_]

Hi @Ayush Lawania – apologies, I've just realized you're on cloud – unfortunately, the suggestion I provided above only works for DC. On Cloud, there's a limitation from Atlassian's end that doesn't allow the Jira CLI to update the user (link).