Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can Jira "notify" old Assignee if task was reassigned to another person?

Margaryta Mykhailova September 25, 2020

Hope you can me: Can Jira "notify" old Assignee if task was reassigned to another person/Assignee was changed?

Thanks

2 answers

1 vote
Miyoung Mary Kim
Contributor
October 19, 2021

I'm having same issue and what I could do so far is to set up an automation for first assignee to be listed to Watcher. But have not found out how to set up an automation to send a notification to old assignee when a task is reassigned to someone else.

Rabbit Stoddard
Contributor
December 3, 2021

I feel like the email sending to both used to be default behaviour; not sure why/when it changed...

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2020

It will only notify the current Assignee. However, you could add the previous assignee to the Watcher list. If desired you could establish some automation to achieve this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events