Can a transition from Any be hidden in selected statuses?

[Phil Bustin]

Especially because workflow diagrams are limited, resulting in transition lines overlapping, I would rather have a transition that would work from Any using an automation based on a field, than several transitions that would require no or fewer automations.  However, it is not acceptable to have the transition from Any appearing in all states.  Is there a way of hiding an Any transition in selected states?

[Guilhem Dupuy]

Hi @Phil Bustin ,

You can "hide" transitions based on Workflow Conditions. In your case, you should add the following condition in your "Any" transition : 

"User Is In project role"

And select the "atlassian-addons-project-access" role which will allow only automation and other addons to see this transition (hence the transition won't be proposed to any user).

Let me know if it helps,

Guilhem

[Phil Bustin]

Thank you.  That would take care of transitions I want no one to see, because they are used by automation, but it would not hide transitions I want every user to see from selected states.  Any solution for that condition, please?

[Phil Bustin]

In the workflow customization course I'm taking for the second time, a viable solution is presented:  Use the same transition for multiple statuses.  I can create one transition and use it in several statuses, and apply an automation that triggers one or another transition, depending on a field value selected by the user.  I'd still be interested in whether I can create a regular transition from Any and hide it in selected states (apparently not).

[Guilhem Dupuy]

Okay Phil I understand your problem, indeed I confirm this is not doable in Jira, you have to choose one of the other solutions like using several different transitions for example