Can't change the display name in JIRA

[m_gol]

On the Profile Details view (https://jira.atlassian.com/secure/ViewProfile.jspa?selectedTab=jira.user.profile.panels:user-profile-summary-panel) in the Summary section I see only the Preferences subsection and no Display one. Because of that, I can't change my display name; instructions from "https://answers.atlassian.com/questions/11967645" don't work.

I don't know where is this name taken from as it doesn't appear that way in my Google accounts via which I signed in into JIRA some time ago.

[Steven F Behnke · Accepted solution]

I believe you are referring to your Atlassian ID account, although I am not sure. To edit this, you'd follow this link – https://id.atlassian.com/profile/profile.action

[Vasiliy Zverev]

It works, thank you.

[m_gol]

Thanks, that works! I modified the profile yesterday on answers.atlassian.com which must have modified the id.atlassian.com part as well but with a delay so I didn't see the changes immediately. It works now. It'd be better if it was available directly from the JIRA Profile section, though.

[Kamil M]

I had to log out and log back in for the changes to take affect.

[Dan Fraser]

That worked for my user too. Thanks

[David Knapp]

Yep that resolved my issue too, thanks Kamil9 Looks like when you are using cloud/atlassian id the logout-login process initiates a sync of the user authdb between the apps.

[Vasiliy Zverev]

If a JIRA user not into JIRA Internal Directory this could happen. Could you check which directory belongs this user?

[m_gol]

This is about the account at the main jira.atlassian.com instance that I use to e.g. report issues against SourceTree. I don't know anything about JIRA Internal Directory etc.