Client users are unable to upload any files. Please see the attached screenshot of the error.
2 answers
vikram
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@vikram The users are trying to attach a file to issues in the project, and then it shows like above..!! Attaching a screenshot of where the files are trying to be uploaded..
vikram
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Please check the file size, is the file size not exceeding the file size limit configured.
you can check file size limit from setting icon > system > Advanced --- Attachments.
If that is not the case, please check if it is happening only for this file or other file types.
check if other users are able to upload the same file or facing the same issue.
with Regards
Vikram P
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