Cloudfront 403 when authenticating custom Jira site in VS Code extension

[Indrek]

Upon pressing "Add custom Jira site" and entering our base URL (formatted as https://ourjira.atlassian.net), auth prompt should appear. Instead, we are presented with:

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403 ERROR

The request could not be satisfied.

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Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

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We were hoping it would resolve itself after some time but unfortunately it hasn't. Neither have we found any references of this issue anywhere.

How could we resolve this issue to use the VS Code extension?

[Earl McCutcheon · Accepted solution]

Hello, 

We had a few additional reports of this behavior example:

• https://community.atlassian.com/t5/Jira-questions/403-ERROR-The-request-could-not-be-satisfied-Request-blocked-We/qaq-p/2431112

But the Dev team identified an error with oAuth on the back end and deployed a fix.  

Can you retry the action and let us know if you are still encountering an error?

Regards,
Earl

[Indrek]

It's fixed now! Thank you!

[Earl McCutcheon]

Hi @Indrek ,

Awesome to hear and thank you for confirming!

Regards,
Earl

[Indrek]

Bump

[Michael Evangelista]

double bump

[Kwabena Sarfo]

I had the same issue and tried logging into VS Code as administrator and it seems to have worked!