Create a country custom drop-down field

Adi Lerner
Contributor
August 29, 2021

I'd like to create a Country picker for my Lead Management board (business leads). 

I need a drop-down picker with a single choice, preferably with a "search as you type" option, as there are 196 countries, currently...

3 answers

0 votes
E7 Ana Galofre Smith October 19, 2021

Hi all! The csv import option is VERY easy and I've used for all my long, long select lists rather then inputting 1x1. For country these are the steps I took:

  1. Create Single Select/Dropdown Custom Field and add at least a single option
  2. Create .csv file with Description/Summary/CustomFieldName for your Single Select Field (in this case Country)
  3. Find Country List online and cut/paste into Country column, delete extraneous data (I just added "Delete" and "Delete" for Description/Summary
  4. Turn off notifications for Project
  5. Upload csv file (system>external system import>csv)
  6. Map field to your newly created custom field
  7. Jira will create issues for each Row and add the value as an option to the custom field
  8. Delete test issues
  9. Revert to regular notification scheme
E7 Ana Galofre Smith October 19, 2021

Per dummy project comment below; that would be best if you have one of course!

Drew Murdoch
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December 14, 2021

messy, but it works.   thanks for posting the instructions.  

0 votes
John Funk
Community Leader
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August 29, 2021

Hi Adi,

Go to Settings > Issue > Custom Fields and create a new field with the type of Select List (Single choice).

Then you can add a context for your JWM project and add it to the screen used by that project. 

You will need to be a Jira administrator to add the custom field. 

Adi Lerner
Contributor
August 31, 2021

Again, there just has to be a faster way than copy-pasting 196 items...

John Funk
Community Leader
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August 31, 2021

You could use a Marketplace app for External fields to pull the values from an XML file or a database, etc.

Like Greg Venable likes this
Adi Lerner
Contributor
September 2, 2021

Come on, really? Why is there not a Country field built-in?! Why should I have to pay for an app I'll only ever use once?

Like Jamie Spatz likes this
John Funk
Community Leader
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November 16, 2021

You don't have to pay for the app - you can add the field and all of the values directly yourself. But there is no built-in country field with a list of values. 

Troy Edmonds November 16, 2021

I   have the field working but its not a good flow

 

I want someone to select Australia, then the option for NSW or another state to show available 

but not show the states in the USA unless they select the USA as the country 

is that possible, and if so which option does that on custom fields 

0 votes
Jack Brickey
Community Leader
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August 29, 2021

Have you attempted to create a single select custom field? Assuming this is a CMP just create a custom build a type of single select and unfortunately add all of your countries in there One of the time

Adi Lerner
Contributor
August 31, 2021

Yeah, I started that, but there just has to be a better way than copy-pasting each option individually...

Jack Brickey
Community Leader
Community Leader
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September 2, 2021

While I have not attempted here is an article about using CSV import, as well as addon recommendations. I expect there are limitations but worth a try.

Like Adi Lerner likes this
Jack Brickey
Community Leader
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September 2, 2021

In fact I’m having a conversation with another gentleman here that might validate this process. in that thread I suggest a method of using a dummy project as part of the solution.

Like Adi Lerner likes this
Adi Lerner
Contributor
September 2, 2021

@Jack Brickeythat's nice... I'll follow you guys' conversation!

 

Cheers,

Adi

Troy Edmonds November 15, 2021

I have the same problem, 

I want a form that selects a country, then displays a proper state option 

for a global service desk, Australia, USA, etc 

it's really a pain, I have the menu working, but I want to link to cities depending on the country selected 

 

any ideas beyond paying for. add on

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