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Creating Issue with Alphabetic ordered issues

a.silveira November 15, 2021

We created several different issue types, but when we create an issue and go to select from the ones we created, they are not ordered alphabetically and considering the volume, it would be great to have them ordered.alphabetic order.PNG

1 answer

1 accepted

3 votes
Answer accepted
John Funk
Community Champion
November 15, 2021

Hi @a.silveira  - Welcome to the Atlassian Community!

Unfortunately, there is not a way to make them alphabetical automatically. You will need to edit the Issue Type Scheme and drag the issue types into their proper order you want them. 

a.silveira November 15, 2021

Hi @John Funk 

 

Thank you for your response! I've ordered them:

 

order.PNG

 

But when I create the issue it still shows at random. Am I missing something?

John Funk
Community Champion
November 15, 2021

They should definitely show up in the order of the scheme. Did you get the scheme saved? Maybe even log out and log in again? That shouldn't matter but it might need a little time to re-index in Cloud. 

a.silveira November 15, 2021

The scheme is saved, I will wait a few hours just in case. Thanks again for your time!

John Funk
Community Champion
November 15, 2021

Sounds good - send an update if you think about it. Or have another user try to create one and see. Just remember that they need to use a project that is linked to the Issue Type Scheme you just updated. 

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