Default Permission Scheme is showing blank and cannot be deleted even tho

[Sue Webber]

The default permission scheme is showing blank and has no projects associated, but cannot be deleted.

The default software permissions scheme has projects associated, but is also showing blank.

[John Funk]

Hi Sue - are there other Permission Schemes that ARE populated? You might could just copy one of those, modify it for what you need and attach it to the appropriate projects. 

[Sue Webber]

HI John

Thank you for your response

Yes there are. But

1. they are not set as default

2. Because the projects are associated to the faulty scheme, whenever I go into permissions in each of the projects, I again get the blank screen. So cannot change the permission scheme for a project.

See below screenshot, the highlighted schemes come up blank if I open them or go into any of the projects associated and select permissions

[John Funk]

Thanks for sharing, Sue. Can you also show a screenshot of what it looks like when you click on the Scheme?

And can you edit the scheme?

[Sue Webber]

when clicking on default permission scheme

[John Funk]

Well, that's ugly!  :-(

I would suggest opening a support ticket with Atlassian. 

Not sure if you could copy another one like was mentioned above and name it Default Permission Scheme or not. And then delete the other one. 

[Sue Webber]

Thanks John, I thought the same and tried that...

Didnt work..

Ticket is open with Atlassian. Thanks for your time

[John Funk]

Sorry it had to come to that. Do you mind posting back here what the solution ends up being? Then we can get this one closed out. Good Luck!

[PVS]

If You Want To Manual Creation Follow The Link  

@Sue Webber 

http://wiki.cementhorizon.com/display/CH/JIRA+Factory+Default+Settings#JIRAFactoryDefaultSettings-DefaultPermissionScheme

[PVS]

Hi @Sue Webber 

There is no way to go back other than manually doing it. As a rule, I never modify any default item. I use it as a base and create a new one and assign it to projects. you could install JIRA on another machine with an evaluation license and look at how it was set up to help you put the setting back.

You might want to take a look at:

http://wiki.cementhorizon.com/display/CH/JIRA+Factory+Default+Settings#JIRAFactoryDefaultSettings-DefaultPermissionScheme

Thanks,

PVS