Hiw can I change the text box length on a screen in the new JIRA?

[f_pocetti]

I've set up new custom field on a screen (free text) but I need to change the size of the box. 

I tried following this advice https://confluence.atlassian.com/jirakb/how-to-change-text-box-length-on-a-screen-ui-in-jira-732399321.html but you need to go to "Announcement Banner" which is not shown anymore in JIRA. 

Is there another way to solve this?

[John Funk]

Hi @f_pocetti  - Those instructions are for Jira Server. I don't believe that functionality is available for Cloud. 

[f_pocetti]

Thanks John, I'm quite new at Jira. Do you know if it is possible to change the default size of Multiple lines Field on Jira Cloud?

[John Funk]

No, there is no way to resize any of the fields in Jira Cloud. You can't even control where on the form they show up. 

[jcasarrubias]

Hello @John Funk 

Why it is not possible? Is it because announcement banner is no longer available in Jira Cloud?

Can you please let us know the root cause about why it is not possible?

Regards,

JLuis

[John Funk]

Hi JLuis - Welcome to the Atlassian Community!

Fields have nothing to do with the announcement banner. Those are separate objects. One note is that through the new Issue Layout functionality, you actually can determine where the fields show on the screen. 

However, you still cannot control the size of the fields. I don't know the root cause, I just know that you can't do it. 

[jcasarrubias]

Hello @John Funk 

Thank you so much for your prompt feedback.

OK, I understand, I appreciate your explanation.

Regards,

JLuis