How do I get custom Jira subscription notifications in slack?

[shannon.bednowicz]

I have created a custom jira filter for open tasks approaching or passing due date. This is working as an email subscription. How can I forward this notification to the slack channel? There is no event to trigger the slack integration subscription such as user change or status change.

[John Funk]

Hi Shannon - Welcome to the Atlassian Community!

Do you have the integration with Slack already set up? If not you can get more info here: 

https://rsjiraadmin.slack.com/apps/A0Z9RG265-jira-integration

Also, the Jira add-on called Automation For Jira has an easy interface to send messages to a Slack Channel. 

[shannon.bednowicz]

Thanks for the welcome John. I do have integration set up. We are using jira cloud, and I have the cloud bot working, I just can't figure out how to trigger this particular message with no event. I'll check out the automation for jira add-on thanks.

[John Funk]

Not sure that I exactly understand what you are trying to accomplish. When do you want the message sent to Slack? What happens in Jira that would "trigger" the send?

[shannon.bednowicz]

That's exactly the issue. A custom filter I can subscribe to but don't seem to be able to add the slack email explicitly for receiving or add another way. 

project = RWAWMISU AND resolution = Unresolved AND due <= 1d ORDER BY created DESC

[John Funk]

So you are wanting a scheduled event or subscription email sent to the channel - correct?

[shannon.bednowicz]

yes! Subscription email 

[John Funk]

Ah, you might be able to do that with Automation For Jira then. Create the filter, which you obviously have already done.

Then setup a "Scheduled rule" for that filter to run at a certain time.

Then add an Action to Send Slack Message. 

[Jimmy Rufo]

@John Funk , just following up on this as I have a similar use case to Shannon.  In my filter subscription options, I don't have an option to send the subscription of open cases as a link or message to a Slack channel. I can send it to me personally, or to an established group in JIRA only.

As far as I know, I believe the Slack-JIRA integration can only send updates to Slack channels for individual JIRA case updates that fit the criteria of the JIRA filter you set up.  I'd like to send a filtered listing of JIRA tickets to a Slack channel, which I currently have sent to me personally via JIRA filter email subscription.  Does that make sense?

[John Funk]

To be honest, I am not sure exactly what they are doing with that now. Your best best is probably to submit a support ticket:

https://support.atlassian.com/contact/#/