How do I stop the push notification sending to slack channel when transiting jira status?

[Angus]

[Walter Buggenhout]

Hi @Angus and welcome to the Community!

Basically: find the integration that is sending the notification and disable it. This may be a Slack integration in a project, an integration through Halp or an automation rule linked to your project or site.

Hope this helps you get underway!

[Vitalii Saienko]

@Walter Buggenhout that's correct. @Angus In this case, it's Jira Cloud for Slack. To see the list of connections, type /jira in the channel. Click Manage on the connection to you project and it will open connection settings page. From there, you can disable notifications for transitions.

[Angus]

@Vitalii Saienko @Walter Buggenhout Thanks for your answer but I think I just describe in a wrong way. 

I would like to have a message send to channel when a jira card is created, but I don't want any other notifications displayed in that thread when transiting card's status.

Would this be possible?

[Vitalii Saienko]

@Angus yes, that's possible. My comment above is still valid. You need to type /jira in the channel where you get notifications, click Manage on the connection to your project, and it will open the connection settings page. It looks like this:

You can unselect all transition statuses (don't forget to click Save), which will stop notifications when transitioning issues.

[Angus]

@Vitalii Saienko this is my current setting, and the fact is that I do need a message sending to channel when an issue is created, but I don't want a message sending to the thread when changing status by clicking the transition button in the picture. 

[Angus]

hi @Vitalii Saienko @Walter Buggenhout do you guys have any other suggestion for this case? Much appreciate!