How to I set a custom group picker field to a user group in JIRA Automation

[Kathi Paquet]

I want to set a custom field (group picker field - single group) to a particular user group.

My automation looks like this:

{
"fields": {
"customfield_10140": {"id":"35911a95-667e-4fb6-a5e5-9b4550ce1cc7"}

}
}

Error:  (Unrecognized field "id" (Class com.atlassian.jira.issue.fields.rest.json.beans.GroupJsonBean), not marked as ignorable at [Source: N/A; line: -1, column: -1] (through reference chain: com.atlassian.jira.issue.fields.rest.json.beans.GroupJsonBean["id"]) (customfield_10140))

When I tried this: 

{

    "fields": {

           "customfield_10140": {{"id": "35911a95-667e-4fb6-a5e5-9b4550ce1cc7" }}

        }

}

I get the error:  

(Can not deserialize instance of com.atlassian.jira.issue.fields.rest.json.beans.GroupJsonBean out of START_ARRAY token at [Source: N/A; line: -1, column: -1] (customfield_10140))

Can someone help me with the context?

[Kathi Paquet · Accepted solution]

This is very strange... now all of sudden I can see my custom field within the Edit Issue.  I didn't see it before and was trying to set the value within the Advanced.  So no issues and resolved!

[Bill Sheboy]

Hi @Kathi Paquet 

I am glad to see you figured it out.  For future reference, please take a look at this documentation page; it shows examples similar to what you were trying to do:

https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/

Best regards,

Bill

[Ksenia Abdulina]

Hi Bill! 

This reference you gave is almost enough. I didn't find there how to update custom field: Group picker... 

[Bill Sheboy]

Hi @Ksenia Abdulina 

Do you mean a multi-user selection like this: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Multi-user-picker-custom-field

Or something else?

Kind regards,
Bill

[Ksenia Abdulina]

Hi @Bill Sheboy 

No, I'm trying to execute the exact thing that is in the original request: 

"I want to set a custom field (group picker field - single group) to a particular user group." 

When I tried this: 

{

    "fields": {

           "customfield_10620": {{

           "value": "DLS_JIRA_AXO" }}

        }

}

I still got an error in my automation rule. 

How can I find the id of a group as it shown in the original Kathi request? 

[Bill Sheboy]

There are several ways to do this.  First find an example issue which uses that field, and then:

• Try an advanced search and issue export, including all fields.  Look in the results to find the id.  If that does not work...
• Use this how to article to learn both the id and the correct structure in JSON to set the field: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/  Please not that if you do not see the field with this method then it is most likely not supported by automation rules

[Cooper Latham]

Here is the JSON structure that worked for me... Hope this helps!

{

    "fields": {

        "customfield_xxxxx": {

            "groupId": "insert-group-id-here"

        }

    }

}

[Tomas Slavkovsky]

@Cooper Latham, yes, this works! Thanks. Here is a JSON if you have multiple group selection field and want to add a group (not owerwrite current one):

{
"update": {
  "customfield_10xxx": [
    {
      "add": {"groupId":"xxx-xxx...xxx"}
    }
   ]
  }
}