How to add a user into "User Picker (multiple users)" with Workflow Post Function?

[Juho Itä]

Hi,

I've got a Custom Field called Allow Users. I'd like to add users into it via Post Function in Workflow. Adding current user with variable %%CURRENT_USER%% works, but I don't know what is the syntax to add other users.



I've tried to add user accountId like "12k23421ll232" from URL https://admin.atlassian.com/s/instanceID/users/12k23421ll232

Separated with space, comma, semicolon, new line.

There's error Unable to update custom field customfield_10045 - Allow Users in issue [DIT-56]. when I try to transition the issue when the syntax is wrong.

Does somebody know the syntax?

Cheers,
Juho

[Juho Itä · Accepted solution]

I noticed that adding multiple users separated with comman and space ", " in one function works, but if I try to append a user into the field it fails.

If the field is empty before the post function is run, this works:
Post Functions:

1. The value 61b3564f9615eb00xxxxxxxx, 62710faf6a383700yyyyyyyy will be appended to field Allow Users, or set if it is a multi field

Appending gives error:
Post Functions:

1. The value 61b3564f9615eb00xxxxxxxx, 62710faf6a383700yyyyyyyy will be appended to field Allow Users, or set if it is a multi field.
2. The value 6123464f9615eb00wwwwwwww will be appended to field Allow Users, or set if it is a multi field.

This is actually a reported bug and Atlassian has closed the ticket without resolving it.

https://jira.atlassian.com/browse/JRACLOUD-71023

I worked around the issue with Automation.

[philipf]

that sucks, I am having the same problem, and hate to hve my workflow complete accept for this one key piece.

Adding an automation when I have a workflow is silly.