How to reference Team field in Jira automation?

[Ian Walker]

Hello Everyone.

In Jira there is a Team field, like this:

How can I reference this in a Jira automation to be set based on an action?

E.g. if fielda = L2 set TEAM to 'App Support L2

I can't seem to find the Team field to be checked against.

Thanks so much!

[Trudy Claspill]

Hello @Ian Walker 

You have to used Advanced JSON Editing to edit the Team field.

This post shows an example.

https://community.atlassian.com/t5/Jira-Software-questions/Is-it-possible-to-edit-the-quot-Team-quot-field-through-Jira/qaq-p/1648833

[Ian Walker]

Thank you @Trudy Claspill  for the help, I did think that this was the way to go.

[Ian Walker]

@Trudy Claspill Bonus question, is it possible to tag the team in a comment via automation?

[Trudy Claspill]

No, it is not currently possible to mention an AR Team in comments.

I think it will be after the unification of AR Teams and People Teams is completed.

https://community.atlassian.com/t5/Advanced-Roadmaps-articles/Teams-in-Advanced-Roadmaps-What-s-changing-and-what-you-need-to/ba-p/2259096

[Trudy Claspill]

Hello @Ian Walker 

Were your questions addressed satisfactorily? If so, please consider marking the Answer as Accepted to help other user find posts with useful answers.

[Ian Walker]

@Trudy Claspill Thank you for replying.

Unfortunately, I found no way to achieve what I wanted.

Regards.

[Trudy Claspill]

Were you not able to edit the Team field in your Automation Rule? That was the question you were asking in your post.

[Ian Walker]

@Trudy Claspill That is correct.  It cannot be modified via automation as it is not a custom field.  

That's what I gathered.

Thanks anyway for replying, much appreciated!

[Trudy Claspill]

The Answer on the post link I provided iny first response seemed to indicate it was possible? Did you follow those instructions? What was the result? Can you show us the rule you actually tried?

I'm fairly confident I've seen multiple posts where people indicated the were successful in editing the Team field. I won't be able to try it myself until tomorrow (US time).

[Ian Walker]

@Trudy Claspill The article you provided says rollout is currently paused.

Don't worry, I'll wait until it gets rolled out and tried again.

Thanks again for your help.

[Claudia Gerbersmann]

Indeed, the previous suggestions to find it's customfield ID don't seem to work anymore - as it's not a custom field:

[Trudy Claspill]

Hello @Claudia Gerbersmann 

You can find the field ID for any field using the method outlined here:

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/