How to remove the selection of time when logging the work?

Umar Maroof
Contributor
May 28, 2023

Hello everyone. 

currently I am facing an problem with the selection of time and date that comes when I enter logged work ..because this time changes its values.

for example I am logging my work on 1pm and it will show the time 4am and sometime I didn't focus to change this time ... now I just want this time either same as when I am logging the work, or I want to remove this ... because sometimes I create issue at 1 pm and log the work at 2 pm and the selected time is for example 10 am then I cause the fact in my reports 

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 28, 2023

Hi @Umar Maroof , can you share how you are logging work? If I choose log work by clicking on the…, See image below, I don't see any TOD information.

IMG_1946.jpegIMG_1947.jpeg

Umar Maroof
Contributor
May 28, 2023
Umar Maroof
Contributor
May 28, 2023

@Jack Brickey sometime we create the issue late but we work on that before so that makes confusion 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2023

Couple of questions :

  1. did you look at the history to confirm that the last update coinciding with the 4:51 PM was indeed associated with the time logging? In other words, is it possible that some other update was made at that time?
  2. Is everything in the same time zone here? Is it possible that the instance is in a different time zone than the one where the user is recording the time?
Umar Maroof
Contributor
May 30, 2023

@Jack Brickey The point is if I create a issue at 1pm for example and after 5 mins I log the work 15mins so the time of logging work is recorded as you start work on issue 12:50 pm which is before issue creation time ..because some time we create the issue late but we discus about it so we put the log once we create ..we can change that time as well but some time we forget so I am trying to avoid this 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2023

You can't remove the time component of that pop up.

Like Umar Maroof likes this

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