How to set priority

Aleksandr Dmitrenko
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August 25, 2021

Can't resolve my issue so I need assist,
How could I set priority, so when I take any ticket from backlog it's always must be on the top of my board columns

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Jack Brickey
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August 25, 2021

If you are using CMP projects you can add the following to your boards filter. However note that if you are using ranking this will conflict with that.

ORDER BY priority DESC 

Also note that the order is governed by how you have the priorities ordered in your configuration. In other words be sure that your configuration is ordered properly from highest to lowest. Finally understand that as you move issues across the board observing priorities is difficult. What I like to do instead is to have an expedite Swim lane where I put my highest priority issues.

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Del Jensen
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August 25, 2021

If your board is using Rankings, then when you drag the ticket back to the backlog, you can place it in the order you want it to appear in priority.

Jack Brickey
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August 25, 2021

Keep in mind that ranking is different than priority. @Aleksandr Dmitrenko post seems to be inquiring about priorities.

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Del Jensen
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August 25, 2021

@Jack Brickey good point.  I missed that.  Thank you!

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