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I have problems installing EazyBi for Jira Cloud

Leonid Sokolovskiy
Leonid Sokolovskiy
Contributor
November 21, 2019

After installing EazyBi it is automatically uninstalled after 4 min.

I have spoken to EazyBi support and they recommended to speak to Atlassian.

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Aimee Smith
Aimee Smith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2019

Have you contacted our support team? From the link below, choose contact support at the bottom of the page. Be sure to include any details the EazyBI team provided.

https://support.atlassian.com/cloud/

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Leonid Sokolovskiy
Leonid Sokolovskiy
Contributor
November 21, 2019

I cannot - for free edition support is not available :( ...

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Martins Vanags -eazyBI-
Martins Vanags -eazyBI-
Atlassian Partner
November 21, 2019

Hi,

eazyBI support is available also for the trial period and for public accounts.

Just send us an email from the contact form

https://eazybi.com/contact

And also try disabling/enabling the eazyBI from Jira system administration page.

That has helped some other customers previously.

Martins / eazyBI support 

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