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I want to add description to system field Priority.

Sandhya Gupta October 5, 2023

When I add the description to system field "Priority"., it only shows up in Create screen and not in Edit screen. I don't even see the information icon in Edit screen. How can I make the description show in Edit screen.

2 answers

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Rory Strickler December 18, 2023

I am running into the same issue. If anyone has any ideas we would greatly appreciate it.

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Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2023

Hi @Sandhya Gupta ~ did you check the custom field settings to determine if the Description is set there rather than via workflow/behavior?

Sandhya Gupta October 5, 2023

@Laurie Sciutti - Priority is a system field and the description shows up in the Field Configuration. Thats why it shows up in Create screen. However, Edit screen is not showing the description. 

Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2023

@Sandhya Gupta ~ apologies.  Check the Field Config Scheme?

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