Is there a way to send e-mail alerts to people when they haven't logged all their work hours?

[alan@digodat.com]

Hi, we're looking for a way to:

- Set up how many work hours every member of our team should log per week

- Set up a daily/weekly e-mail alerts to the ones that haven't logged all their hours. It would be awesome if that same e-mail could tell them in which week days they are missing logged hours.

I'm not finding such functionality anywhere, and it'd be a game changer for us

[Mike Hogan · Accepted solution]

Take a look at this article to configure notifications for absent or tardy users.

https://tempo-io.atlassian.net/wiki/spaces/THCII/pages/382216764/To+configure+the+Tempo+Scheduler+in+Tempo+Timesheets+for+Server

[alan@digodat.com]

It says I don't have access to that URL

[Mike Hogan]

Hi Alan, you may need to be logged into your Atlassian account. You also can find the information by access the Tempo Help Center and searching "configure Tempo Scheduler"

https://tempo-io.atlassian.net/wiki/spaces/THC/pages/295797375/To+configure+the+Tempo+Scheduler+in+Tempo+Timesheets+for+Server

Hope this helps!

Mike

[alan@digodat.com]

thanks! That really helped :)

[Ben America]

Sadly tempo scheduler only available on Tempo cloud, 

It is not available in Tempo Server edition

[Susanne Götz _Tempo_]

Hi @Ben America

The Tempo Scheduler is also available for the Server / DC version of Tempo Timesheets and Mike Hogan had provided a link to the documentation here in an earlier comment. 

Please take a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/295797375/Configuring+the+Tempo+Scheduler+-+Tempo+Server for information on how to configure the Tempo Scheduler on Server. 

Best regards,
Susanne Götz
Tempo team 

[Deniz Oğuz - The Starware · Accepted solution]

Hi,

You can also try WorklogPRO. Please check Reminders section of documentation. 

[alan@digodat.com]

thank you, Deniz! I'm looking at the documentation and actually, this may work for us.

- Can we customize the e-mail reminder that's being sent?

- Do you have a screenshot of how a weekly reminder looks?

[Deniz Oğuz - The Starware]

To customize template you need to modify .vm file inside the add-on’s package. There is no gui for it.  

I have attached a screenshot (screenshot is captured on phone). Number of days/rows may change depending on selected period. Only the center part is actual email, the outside is ui of gmail. 

[Choon Keat Seet]

Maybe take a look at tempo timesheets 

https://marketplace.atlassian.com/apps/6572/tempo-timesheets?hosting=cloud&tab=overview

They also have a planner

https://marketplace.atlassian.com/apps/1211881/tempo-planner?hosting=cloud&tab=overview

Its not full functionality like u cant enforce logging x hours, but the submission will show they are below the stipulated hours 

[alan@digodat.com]

thank you, Choon. I wasn't able to find any functionality like the one I need in tempo timesheets. Can tempo timesheets send alerts to the users that are underlogging their hours? That's exactly what I need

[Choon Keat Seet]

Sorry unfortunately there isnt afaik but u could ask tempo themselves, the best is a view in time tracking that shows the percentage of the week the user are underlogging. The process for tempo is for the user to actually submit the timesheet then have the info displayed as part of the approval process

[alan@digodat.com]

thank you, we really need people to get reminders. Thanks anyway for your help :)