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JIRA redirections in IIS 10

David Muñoz
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February 12, 2019

Hi all

 

We've been trying to install JIRA in a Windows 2016 server with IIS 10.0 . I installed JIRA under Program Files, the windows service is running, and I created the website in IIS, which is pointing to a subdomain currently created in our hosting provider.

Even the certificate is fine and set for https requests, and the bindings are correctly set.

Capture.PNG

There are no rules for redirecting the url requests. It's supposed to work just fine, but it's not loading the application when I type https://jira.somintec.com.

It automatically redirects to https://jira.somintec.com:8080 (and I don't understand why the 8080 port number is set). I checked my bindings for this site, and I have just 2, one for http requests going for 8080 port and another one for https requests going for 443 port number. There are no rules in the URL rewrite section and I didn't modify anything in the server.xml file in JIRA's tomcat.

Any help would be appreciated. Thanks

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2019

There are settings that you need to configure both within IIS and within Jira itself for this to work as expected.  I would recommend trying to follow the steps in Proxying Atlassian server applications with Microsoft Internet Information Services (IIS).  It provides step-by-step instructions on how you can configure this to make sure it works.

Try these steps, if you run into any problems following that guide please let me know.

Andy

michael_martin May 1, 2020

Andy,

I have followed the steps in the article you mentioned but I keep getting errors. The only thing from the instructions that I am unsure about is the physical directory we are supposed to use for Step 3. I just created a blank one. I have set everything else up just as the document directed.

Thanks for any help you can provide.

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2020

Hi Michael,
I'm not sure I understand what you mean by physical directory.  That guide has two different areas that might be thought of as step 3:

  • Part A: 3. Configure the Connector directive
  • Part B: 3. Add a Application Pool and new IIS website and a new 

Re-reading those sections I'm not following which part you are confused about configuring here. Could you let me know more about which part this in?

Andy

Casper Hjorth Christensen
Contributor
June 21, 2023

Hi @Andy Heinzer 

I've tried following your previous linked guide, as well as https://cormang.com/2019/11/23/confluence-behind-iis-reverse-proxy/

unfortunately, it results in an HTTP ERROR 400.605 - bad Request. with having reached the max forwards limit..

I'm hoping to  get some assistance..

the current web.config is exactly as in my linked guide (https://cormang.com/2019/11/23/confluence-behind-iis-reverse-proxy/)

and the current server.xml setup looks like;

<Connector port="8090" connectionTimeout="20000" redirectPort="8443"
           maxThreads="48" maxPostSize="16777216" minSpareThreads="10"
           enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
           protocol="org.apache.coyote.http11.Http11NioProtocol"
           proxyName="confluence.domain.com" secure="true" proxyPort="443" scheme="https" />

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