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Jira Automation and action Send Microsoft Teams message

laurent January 27, 2021

Hi,

I am trying to use Jira Automation and especially use the action Send Microsoft Teams message which ask to enter Webhook URL.
I created Incoming Webhook URL in a Microsoft Teams channel but when I enter it, I get the following warning when trying to activate the rule

image.png

Microsoft Teams incoming webhook URL is in the form of https://MYCOMPANY.webhook.office.com/webhookb2/
Which is quite different from the one mentioned in the warning!

Is this a bug on your side or I miss something?

Thanks for your help

2 answers

1 accepted

1 vote
Answer accepted
laurent January 29, 2021

This seems to be fixed now and i could activate the rule with the different URL, no warnings anymore, the rule is active and I see my message arriving in Teams!

Jira newbie March 23, 2021

I have the same issue. How do you solved Laurent please?

laurent March 23, 2021

I didn't have to do anything, it started to work without me doing anything.

Jira newbie March 23, 2021

maybe version upgrade of automation for JIRA?

1 vote
Flavien Gache
Community Leader
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January 27, 2021

Here is the procedure I used with a client the other day, let me know if it helped you.

 

1) Open Teams and click on the three dots on the top right-hand corner.

2) Click on "Add a channel via Outgoing webhook". Take the address at the bottom and click on DONE before quitting the window (very important).

3) In automation, use the trigger you want and add an action "Send microsoft teams message". Add the message you want with the appropriate smartvalue. It should go like :

A new issue {{issue.key}} has been created.
{{issue.summary}}
{{issue.toUrl}}

 

Tell me if it helped ;)

laurent January 27, 2021

Thanks, for trying to help @Flavien Gache 


I followed the doc which is shown when you select the component action Send Microsoft Teams message, which looks like that
image.png

This documentation talks about creating a Teams incoming webhook not an Outgoing webhook!
I cannot find what you call "Add a channel via Outgoing webhook" on the UI of the Teams client on Windows, the only thing that I have found is "Create an outgoing webhook"

image.png


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