Jira Cloud Migration Assistant hangs connecting to the cloud

[Douglas Birk]

Hi all, I'm sure this has been answered many times, feel free to just point me to a post that answers the question.

Aside from just opening the outgoing firewall to atlassian.com, are there specific ports to allow?

Thanks for any help!

[Sri Kumar · Accepted solution]

Hi Douglas, 

Good day. Not sure if you are still looking for an answer to this question. 

Please make sure the network setting mentioned in below document is set on your server network settings

• Preparing your firewall to migrate using the Jira Cloud Migration Assistant 

- Sri Kumar 

[Martin Hilbig _team neusta_]

Hey SriKumar, 

the link sadly does not disclose which ports are used, and this is one of the top results when searching. 

Can you point me to any documentation that would disclose ports and protocols used rather than just domains?

Cheers

[Bala karanam]

Hi Martin Hilbig,

Can I check with you did you find any info regarding ports and protocols about Jira/Confluence as have similar requirement to migrate from on premises Jira s/w/Confluence to Cloud Jira and Confluence

thank you,

Bala

[Martin Hilbig _team neusta_]

Hey @Bala karanam  no further info. afaik it was sufficient for our network team to allow  http/https traffic