Jira issues and multiple "Done" states in different columns

[Michel Drescher]

Hi,

I have the following situation:

EDIT: We are using SCRUM, not Kanban boards. The suggested solution appears to work for Kanban, but not for SCRUM.

In our workflow, issues get dealt with, and then eventually end up in one of two "Done" statuees:

a) They are "Done Done", which signifies that the application code has changed and the behaviour of the software thus changes, too.

b) The ticket is "Dealt with done", i.e it is done, but code has not changed.

I now have two options, and both are unsatisfactory:

Option 1: Use two different columns for "Dealt with" and "Done" in the board.

This solution keeps the tickets that are "green" but not in the right-most column and carries them over to the next sprint, even though they are green, i.e. "done".

The order of the "Done" and "Dealt with" columns determines which tickets are carried over to the following sprint.

Option 2: Aggregate both Done statuses in one column (the right-most). 

This solution doesnät work either, because I then no longer see the actual status of the ticket, only that it is, well, done. But the distinction of done status is important, otherwise we wouldn't have bothered.

I could "misuse" the label feature, and that would illustrate the status of the ticket - but that would be inappropriate, and when using labels for other things then the distinction of which tickets caused code changes and which did not would get lost in the "noise" of other labels on issues.

If there were a way to display the ticket status in an aggregated column, then that would solve my problem, but apparently that is not possible.

Any help out there?

Cheers,
Michel

[Tessa Tuteleers]

Hi @Michel Drescher , 

welcome to the community! 

You are correct in your statements about statuses and columns.
But you don't need labels or anything to show the status visibly when adding 2 statuses to 1 column, as is required: In your card settings you can add "Status" on the card layout, so you can see the statuses.

Hope this helps!

Tessa 

[Michel Drescher]

Hi Tessa,

that may be possible for Kanban boards, but not for Scrum boards.

I forgot to mention we are using SCRUM, not Kanban. Will edit the original post (it it lets me)

Cheers,
Michel

[Tessa Tuteleers]

Hi @Michel Drescher , 

I just checked to be sure, but this is available for scrum boards as well:

[Michel Drescher]

Hi @Tessa Tuteleers 

I don't see the menu on the left that's in your screenshot.

Maybe that is a Premium feature, not a Jira Standard feature?

We use Jira Software Cloud (whatever the hell that means). Maybe I don't have the correct access rights?

The screenshot still shows Kanban  style menus, as swimlanes are not part of a Scrum board

[Tessa Tuteleers]

Hi @Michel Drescher , 

you can add swim lanes to any board. Or, to be precise, to any company managed board. 

Maybe you are in a team managed project? Please share what you do see, and which permissions you have (can you administer the board?) 

Tessa

[Michel Drescher]

Ah, it's a team managed board. 

I didn't know that that was the defining difference.

Cheers,
Michel

[Tessa Tuteleers]

Ah, too bad!

indeed, it can't be done there, sorry! 
I'm afraid you already found the best solution then in my opinion. 

Cheers, 
Tessa