Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

My timeline is empty

Антон Жидков September 7, 2023

Hello!
What's wrong? The whole board works fine. I've event invited people here but still can see any of their tasks.

1 answer

1 accepted

0 votes
Answer accepted
Svetlin
Contributor
November 27, 2023

Greetings @Антон Жидков ,

I recently wasn't able to see my issues on my board. My admin added me to the groups: "jira-usrs" & "jira-sw-usrs" and they appeared. So, my first guess would be to check the groups & permissions on your side. 

Otherwise, consider to check the following listed below. 

Custom Fields Check

Head over to Project settings and click on Fields. Make sure all the custom fields you need are listed there. Sometimes, if a field is missing, it can mess up how the timeline looks.

Issue Types set-up

Go to Project settings, then navigate to Issue types, click on Actions, and choose Edit issue types. Confirm that you've set up the issue types (like Task, Sub-task, and Epic) for your project. Pick one as the default, you can always switch back later.

Language and Character Check

If your site uses a language other than English, double-check for any special or unexpected characters in issue names, priorities, or other fields. Also, make sure there are no weird characters in the priority names. Looking at your username, I'd assume you would use Cyrillic often on all kinds of occasions in Jira, just like probably me from time to time*, is  that right :) 

p.s.

I am not sure whether that'd help, but maybe if you provide more context, I will try to narrow-down the possible causes. 

Best,
SI

Антон Жидков November 27, 2023

Looks like it's working and was fixed by Atlassian as a bug, I suppose.

Like Svetlin likes this
Svetlin
Contributor
November 28, 2023

Alright, thank you for the feedback. I am glad that Atlassian fixed it :) 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events