Not able to set a "Start date" in Jira Business Project Timeline

[Asad Bin Saif]

I have been trying to set a start date in the Jira business project timeline but it is not allowing me to set a date, everytime I move around a task/subtask in the timeline it shows the following error:

"We couldn't save the item. Field 'Start date' cannot be set. It is not on the appropriate screen."

I have also created a "Start date" field in "Context fields" in the project setting but still, it is not working. What do I do?

[Fabio Racobaldo _Herzum_]

Hi @Asad Bin Saif ,

welcome to the Atlassian community!

Please verify that Start Date field is on the edit screen of your project/issue type.

Fabio

[Asad Bin Saif]

Hi @Fabio Racobaldo _Herzum_ 

The start date is there already but still, it is producing the error in the timeline. Attaching a screenshot as a reference

[Fabio Racobaldo _Herzum_]

How are you trying to update that field? Could you attach a screenshot of your error?

[Asad Bin Saif]

I am trying to move around the timeline for the tasks and subtasks to set a different start and end date, technically the start date should change accordingly but it is producing the following error. Attaching a screenshot for reference.

[Fabio Racobaldo _Herzum_]

Please could you verify that Start Date is on edit screen for subtasks?

[Asad Bin Saif]

Yes, it is there as shown in the first screenshot that I shared

[Fabio Racobaldo _Herzum_]

Please verify project type if it is team or company managed. If it is company managed please provide the Screen Scheme configuration

[Asad Bin Saif]

It is "team-managed business"

[Jeff Barbieri]

Hi, I have the same issue; mine is company-managed project.  The behavior is inconsistent, I have some some that I can update the start dates and others I get the same error noted above....help!

[Andrew Crisp]

I was having the same problem, I created a field named 'Start Date'   (note capital D in date) and the problem was resolved.