Open issue dialog when creating a task under an epic

[Gergana_Damyanova]

Hi all, 
I have an issue when creating a task under an epic - you know, the plus button that requires only the title. The problem is, that there is a mandatory field, which breaks the issue creation. 
I saw that this feature is not considered at the moment by Atlassian -  I mean opening a dialog when creating an issue from that screen. 
My question is: is there any other way to workaround this? By tweaking some properties or scripting?

[Ste Wright · Accepted solution]

Hi @Gergana_Damyanova 

What happens when you try to create a child Issue in this manner?

I tried this on both Project types (Company-managed, Team-managed). I set a field to be "required", then pressed the "+" button on an Epic.

On both occasions it opened the full "Create Issue" dialog and let me create it there instead, so I could fill in the required field.

Is that not what is happening for you? If easier, please provide a screenshot of the behaviour you are experiencing!

Ste 

[Gergana_Damyanova]

Hi @Ste Wright 

So basically I'm trying to create an issue from both the Issues and Roadmap screens.

In the first case the issue seems created, with a warning sign saying there is a problem in creation. After refresh, the task is gone.

In the Roadmap screen, it throws an error in the lower left corner and issue is not created as well.

[Trudy Claspill]

How have you made the field required?

Did you make it required in the Field Configuration? Or did you add a Validator (or Rule, for Team Managed projects) to the workflow to make sure there was a value in the field when you create it?

If you are using a Company Managed project and made the field Required in the Field Configuration, then the dialog should pop open automatically.

If you made the field required through customization of the workflow, then you will encounter the problem you described.

[Gergana_Damyanova]

@Trudy Claspill , yes, you guessed right, I'm using a validator for a transition in the workflow. It's this:

user.groups.includes("yourgroup") ? issue?.customfield_10001 != null : true

I needed to add this because there was no other way to make a field mandatory for a certain group of people.

Any ideas if this can be tweaked so the pop-up opens?

[Ste Wright]

Hi @Gergana_Damyanova 

Not that I know of natively. As far as I know, the only option is to remove the validator, or don't use those "quick create" buttons.

There's an open feature request and a bug which are related to this issue - vote for/watch:

• JSWCLOUD-19311 
• JRACLOUD-72434 

Ste

[Gergana_Damyanova]

Thanks @Ste Wright 

Voted, hopefully these will gather enough interest and be fixed.

Geri

[Ste Wright]

No worries!

Just to mention, there is a workaround using Automation - depending on whether the validator or the ability to use these quick-create options is preferred.

You could create a rule which...

• Triggers post-creation, and then...
• Hides the Issue or deletes it (you could hide it using a Security Level), and then...
• Sends the creator an email notifying them as to the reason

It's probably not as a user friendly as a validator, but it's an option if of interest to you.

Ste