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Order Issue By - doesn't work anymore

Christian Mahlknecht
Contributor
September 14, 2020

Hello,


We have given our epics their own priority, when you open a project, all epics are always displayed at the top of the issue list. Until about 2-3 weeks ago it always worked that we set "Order Issue By" → Priority in a project. This field remained saved, whenever we opened a project, "Order issues by - Priority" put the epics at the top of the list. Since the new filter bar has been introduced, the "Order issue by" "Filter" is no longer saved, i.e. every time a project is opened, the Epics are no longer displayed at the top and you have to manually select "order Issue by" Priority. Now every time when we open a Project the Filter "Order Issues By" switches back to the value "created"

As a test I switched off the New Issue View and in the old Issue View "Order Issue By Priority" is saved (screenshot) but in the new Issue View where it worked 100% it doesn't work anymore.

Has anyone else experienced this? Is it possible to save a predefined value for "Order issues By"?old_issue_view_order_by_priority.png issue_view_order_by.png

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 14, 2020

Hi Christian,

It sounds like you should go ahead and open a bug with Atlassian Support.

https://support.atlassian.com/contact/#/

Christian Mahlknecht
Contributor
September 14, 2020

Hello @John Funk 

Thanks for your answer.
I have already opened a support ticket, and I was told that it is not a bug or the "Order Issue By" was never saved, which can't be true.
My question is if someone has the same problem or if someone noticed it?

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 15, 2020

I can confirm that it defaults to Order by Created. And when I change it to Order by Priority and then leave can come back, it changes back to Order by Created. But I do not know if it has always been that way or just recently started - sorry. 

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