Purge vs Clear - Difference?

[Robert]

Hi,

I am adding some Post Functions and I want to delete the content of a field. However, I see that 'Resolution' can be both 'cleared' or 'purged', depending on whether you use 'Update Issue Field', or 'Clear Field Value'. What is the difference?

Thanks.

Robert

[Taha Khanzada]

Hi Robert, 

In Post Function Update Issue Field you need to change the Resolution to None in order to Clear resolution.

On Update issue Field, I don't think you will have Clear option for Resolution. If you see Clear option in the dropdown may be it is just one of resolution value.

Taha

[Phillip Ponzer [Cprime]]

Yes, you have to set the Resolution to None with Update Issue Field as found in this KB article: https://confluence.atlassian.com/jirakb/how-to-clear-the-resolution-field-when-the-issue-is-reopened-648381467.html

[Nic Brough -Adaptavist-]

Nothing - the one using the word "purge" is effectively a duplicate function introduced by one of the standard addons.  The author of the addon chose an unusual word to say "clear"

[Phillip Ponzer [Cprime]]

The author may have chose that, but there appears to be a KB article on this specific topic:

https://confluence.atlassian.com/jirakb/how-to-clear-the-resolution-field-when-the-issue-is-reopened-648381467.html