Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Resolution and Status

Anik
Contributor
May 6, 2019

For a particular Status, I want to see particular resolutions. For example, when I select Status as Invalid I want to see the Resolutions like: Duplicate, Not a Bug, Issue doesn't exist etc. in the resolution dropdown screen. Again when I Select Status as Fixed I want to see Resolved, Tested and Fixed in the resolution dropdown. Is this possible?

1 answer

1 accepted

1 vote
Answer accepted
Dave Bosman [Realdolmen]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 6, 2019

Hi @Anik 

you can restrict the resolution option by using workflow properties,

add the following propety on transition properties as key values

jira.field.resolution.include =1,2,3

1,2,3 is the id's of the resolutions

Regards

Dave 

Anik
Contributor
May 6, 2019

Thanks for your reply.

Can it be done in Jira Software Cloud Version? If so, Can you elaborate the steps?

Anik
Contributor
May 6, 2019

Thanks, Dave. I have Managed to found out how to do it using your idea. It works!

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events