Stories/Children of Epic Status Category Count not displaying count value

[Nathan Lamshed]

Hi All,

The attributes

• Stories of Epic Status Category Count
• Children of Epic Status Category Count

in both

• Search Issues screen and
• when selected as a display attribute in a Confluence page 'Jira Issues filter/portlet'

are not displaying any values. Can anyone suggest why and how to resolve so that the count value is displayed? 

My objective is to build a Jira issues filter that dispays the story count by status gategory (i.e. TO DO, IN PROGRESS or DONE) for a set of Epics.

Any assistance appreciated.

[Magdalena Mileva]

Hi @Nathan Lamshed , 

Is this what you are looking for?

[Nathan Lamshed]

Hi @Magdalena Zhisheva

Thanks for yor help. I am experienceing an issue whereby the attributes 1) Stories and 2) Children of Epic Status Category Counts are not displaying the count value, so its similar but different to your screenshot above.

The Jira and Extended JQL Search teams have identified a problem with indexing (NPE issue) which when restarted resolved the problem. It has been working for now, however Jira development team had been working on a feature fix which has a side-effect of fixing this NPE issue and is being rolled out to clients (as advised by Jira team below):

"The development team had been working on a feature fix which has a side-effect of fixing this NPE issue. They have planned for the rollout of this fix on August 16th and the rollout could take a week"

Thansk again for your repsonse and help.

Nathan

[Magdalena Mileva]

Thanks, @Nathan Lamshed 

By the way, how you managed to see the Children of Epic Status Category Counts?

Did you use   Advanced Roadmaps or JQL Search Extensions for Jira & reports?

[Nathan Lamshed]

Yes, after forcing a restart of the indexing both Children of Epic Status Category Count and Stories of Epic Status Category Count displayed values for the Backlog, In Progress and Done Status Categories.

My original objective was build a dashboard that allowed monitoring the status of underlying stories for a given set of epics.

I was using JQL Search Extensions for Jira and Reports.

[Magdalena Zhisheva]

Thank you @Nathan Lamshed

[Neelam Manhas]

@Nathan Lamshed hi, I am new to using jira cloud, however i would like to setup exactly what you described above in the dashboard, view of all epics in a project or board, a count of epics/and each type of issue under it, were you successful? and if yes would you be able to provide the query? thank you