Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The connection of Jira and Salesforce

Tsung Hsien Kuo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2019

I have configured the Binding,Connection and Project creation in Jira and Salesforce.

But still hit the issue.

When I try to create issue thru Jira,the error "No Jira Project available for Jira Issue Creation".

 

Is there anyting missing?

1 answer

0 votes
Juan Recabarren [ServiceRocket]
Atlassian Partner
March 25, 2019

Hello,

For the ServiceRocket Jira Cloud and Salesforce Connector, I'd like to know if you have set up more than one connection from Jira to Salesforce, and if that's the case can you confirm if the API Access Token configured in the "JIRA Cloud for Salesforce" managed package (Salesforce Setup >> Installed Packages) is the one from the connection bound to your Jira projects?

Thanks,

Juan

Tsung Hsien Kuo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2019

Yes.

The image.png jira_connection_issue.png

Juan Recabarren [ServiceRocket]
Atlassian Partner
April 1, 2019

Hello @Tsung Hsien Kuo

In order to troubleshoot further for this issue please create a new support ticket using our portal: https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45

Thanks,

Juan

Suggest an answer

Log in or Sign up to answer
TAGS
Atlassian, Team '25 Europe, Atlassian conference, AI-powered teamwork, Atlassian events, keynote speakers, Barcelona tech conference, Atlassian Williams Racing, Carlos Sainz, Jenson Button, Mike Cannon-Brookes, Anu Bharadwaj, Atlassian Rovo

Atlassian Williams Racing is coming to Team '25 Europe 🏎️

Discover the teamwork and precision behind success on and off the track. See how this high-performing team makes the impossible possible. Be one of the first 100 customers to register for a chance to win 2 tickets to an Atlassian Williams 2026 race.

Register now
AUG Leaders

Atlassian Community Events