Two dimension gadget is not working

sumanyadav9518 August 16, 2020

Hello, 

I created a dashboard and added two dimension gadget. After setting up field of gadget, I am facing issue with filter (first field of two column). As the filter is created my me, I shared the access with another user but still the user cannot see it. Any idea how todo 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2020

Hi @sumanyadav9518  - Welcome to the Atlassian Community!

Make sure you share the dasboard AND share the underlying filter. 

sumanyadav9518 August 16, 2020

Hi John, 

Yes, I Shared both but still not working 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 18, 2020

How did you share the filter and dashboard? With a group? With a project role? Are you SURE the user is in that group and/or project role?

Can you share a screenshot of what the user gets?

Go Fooddy August 19, 2020

Hello John,

Yes I shared the dashboard with user (visible to user as well) and i shared filter too (as user received mail for that) but when i logged in as user i can see only dashboard (other 3 gadget have data except this one).

please find the below images. In one image data is visible (mine as admin) and other for not visible (user ).

one more image of user mail as when filter is shared 

2020-08-19 (2).png

please let me know if i missed anything

 

2020-08-19 (1).png2020-08-19.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2020

Okay thanks for sharing that - very helpful!

Then maybe there is something in the filter that the user does not have access to  - like doesn't have Browse Project permissions on the project. If the user just executes the filter in the advanced search function, can he/she see anything?

Like Go Fooddy likes this
Go Fooddy August 21, 2020

Hi John,

Thanks is really helped, User didnt have rights for other users that why the filter didnt worked.

Many thanks again!!!! :)

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