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Unable to publish a draft workflow scheme

Meletis Margaritis August 28, 2020

Hi, 

We have changed the workflows within a scheme but we are unable to publish the changes. The process ends with no error message. It certainly looks like a bug.

Here are our draft workflow scheme:

 

Screenshot 2020-08-28 at 7.14.54 PM.png

 

When I hit the "Publish" button I get this screen:

 

Screenshot 2020-08-28 at 7.15.03 PM.png

 

When I hit the "Associate" button I get this screen:

 

Screenshot 2020-08-28 at 7.15.12 PM.png

 

And this screen never changes. The process doesn't start no matter how long I wait. Hitting the "Cancel" button throws an ugly error message about "XSRF".

Are we doing something wrong? 

2 answers

1 accepted

1 vote
Answer accepted
Meletis Margaritis August 28, 2020

FYI, we just discovered that the scheme was used by a project that was in the Trash and that was causing the problem. Once we removed it from the Trash we were able to complete the wizard.

0 votes
John Funk
Community Champion
August 28, 2020

Hi Meletis,

I don't know what is causing your problem, but there might be a workaround.

What statuses have changed between the workflows? 

Meletis Margaritis August 28, 2020

Hi John,

We just discovered that the scheme was used by a project that was in the Trash and that was causing the problem. Once we removed it from the Trash we were able to complete the wizard.

Thank you for the interest, though!

Meletis

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Sanchi Budhiraja
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October 7, 2020

Hi Meletis, I am new to JIRA and trying to activate workflow and faced same issue. Could you please guide me how i can find if this scheme is already used by a project.

I have created a new workflow(with few new status), new schema and tagged it to existing active workflow and tried to publish it and getting the error which you have shown.

Thanks in advance for you guidance.

Sanchi

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