User showing as an ID value instead of users name

[Mark Kassar]

I have a problem where user names are being displayed as ID's

For example I create a JQL and I pick the user name but when I continue to create the JQL the user name inserts as the ID of the user.

Example

project = SomeProject AND assignee = 547a3b3c22b83e0c44efaf6b AND labels = to_clarify ORDER BY updated

Can anybody tell me how I make it display the user name?

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Mark Kassar ,

This is regarding "GDPR" policy.

You can get more information here on https://confluence.atlassian.com/jiracore/gdpr-changes-in-jira-975041009.html 

Thanks,

Anvesh

[Mark Kassar]

Thanks for the info, Is there any way to switch this feature off?

When I go back to a JQL and read it having an assignee displayed as an ID rather than their name makes it extremely difficult to work with

[KAGITHALA BABU ANVESH]

Hello @Mark Kassar ,

I'm sorry there is no option to revert these back.

I think there is a third-party plugin, someone mentioned this 

https://marketplace.atlassian.com/apps/1223958/dynamic-filters-jql-replacer-gadgets?utm_source=Atlassian+community&tab=overview&utm_campaign=DF&hosting=cloud&utm_medium=comments 

Please check the documentation.

Thanks,

Anvesh

[Mark Kassar]

Although I can't revert them back, is there a way to turn off the feature so new ones don't do it?

[Mark Kassar]

Comment posted as answer in error

[Callum Carlile _Automation Consultants_]

@Mark Kassar Unfortunately it is not possible to turn this off, it is just an in-built part of how the JQL works

[KAGITHALA BABU ANVESH]

As of my knowledge, it’s not possible.

if it server / DC, there may be a chance by modifying some files, but we have to check for the right articles.

but for cloud, we don’t have any access to these files. So it’s not possible.

thanks.

[Mark Kassar]

well that sucks, managing and updating JQL is a massive P.I.T.A. if I'm just going to see ID's instead of actual names :(