We couldn't load this issue type page. Try refreshing the page.

[Venkat Kedharanathan]

When I go to Project Settings --> Issue Type, the issue types are not loading and keeps indicating 

Something went wrong

We couldn't load this issue type page. Try refreshing the page.

How do we resolve this?

[Cameron M]

Same issue as @Troy Holland and @Ash Sandhu - Can either of you confirm a resolve for this, I found it's a cache/DNS issue of some sort, as Chrome, Edge, Firefox appears to have the same issue, when I go to another laptop that I've not used before works fine. 

Most recent revelation was installing Arc browser on the machine that wasn't loading up the issue types via Chromium browsers and it actually works. 

Any of you get to the bottom of this?

[vdhanorkar]

Hi @Trudy Claspill ,

Do you know why I'm getting this issue? did I make any mistake while creating a project? is there any solution to fix this issue?

[Solomon O]

In order to edit the issue layout of a company-managed project, your user account needs to have the 'Browse Project' permission. This permission is necessary to access and view the project.

I recommend checking your user permissions for the project. If you find that the 'Browse Project' permission is not assigned to a group/project role that you belong to, you will need to add it.

[Trudy Claspill]

Hello @Venkat Kedharanathan 

Welcome to the Atlassian community!

Did you try refreshing the page?

Did you try accessing the same page in a different browser?

If it works in a different browser have you tried clearing you browser cache in the browser where it doesn't work?

Are any other users able to access the page without error?

[Shemi Osanyinbi]

i have implemented what you suggested above and I am still experiencing the same thing 

[Trudy Claspill]

Did you try refreshing the page?

Did you try accessing the same page in a different browser?

If it works in a different browser have you tried clearing you browser cache in the browser where it doesn't work?

Have you tried a Chrome Incognito window?

Are any other users able to access the page without error?

Does it happen for all projects?

[Solomon O]

@Shemi Osanyinbi In order to edit the issue layout of a company-managed project, your user account needs to have the 'Browse Project' permission. This permission is necessary to access and view the project.

I recommend checking your user permissions for the project. If you find that the 'Browse Project' permission is not assigned to a group/project role that you belong to, you will need to add it.