When is the recurring tasks page going to be fixed?

[Shana]

Get an error for about a week now when I go to the recurring tasks page. 

Can't paste it here but it says:

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support. 

It is persisting.

[John Funk · Accepted solution]

Hi Shana - Welcome to the Atlassian Community? 

Have you contacted Atlassian Support? 

https://support.atlassian.com/contact/#/

[Shana]

Hi John - I have not contacted support yet. Thank you for the link, I will reach out to them :)

I am unable to submit the question to support. I chose it's a bug and entered my URL but it just brings me back to the community support. 

[John Funk]

Let me see if someone from Atlassian can help. 

[Shana]

Hi @John Funk , have you heard anything from Atlassian about the recurring tasks? The link to the broken page seems to be gone now. Thank you!

[John Funk]

Not yet - this post is flagged so hopefully they will respond soon. 

[Jack Brickey]

 @Shana , @John Funk 

What is the "recurring tasks page"?

FWIW if you are directed here (Community) from the support site then either you are on a free instance or you are not the technical contact for your instance. If you are on standard than contact your site admin to see if they can assist.

[Shana]

https://compass-technology.atlassian.net/plugins/servlet/ac/com.gebsun.atlassian.rtasks/user-recurring-tasks#!/?jql=id%3D%2261535d9c3494b20edf839525%22 

Here is the URL to the page. It's been like this for a week or so. 

I'm checking to see who my admin is. Thanks!

[Jack Brickey]

Ah, this is Gebsun's Recurring tasks addon. I recommend reaching out to them directly - https://gebsun.atlassian.net/servicedesk/customer/portal/ 

I would suspect that there's some recent update that has resulted in this issue. There may even bean update to the addon to address this. Your admin can assist here.

[John Funk]

Good catch @Jack Brickey  - I missed that in the URL.

[Shana]

Thank you both! I have reached out to my admin to contact support.