Where can I find the Expected Recovery Time for Jira Software for Cloud?

[frederic]

I need to give an Expected Recovery Time (ETR) for our ISO27001 certification, but I can't find the relevant documentation. Can anyone point me in the right direction?

[Dirk Ronsmans · Accepted solution]

hey @frederic ,

I can't seem to find the specific information you are looking for but Atlassian does provide their own compliance to ISO27001

https://www.atlassian.com/trust/compliance/resources/iso27001

otherwise you might need to raise a support request with https://support.atlassian.com/contact and raise a specific question to the Trust support team.

[frederic]

Thanks Dirk! I have managed to satisfy our Security Officer with a reference to this link, so hopefully that'll do for now.