Which admin has access to all projects?

[Malte Redmann]

I am "organisation admin" in my company, but I do not have access to all projects, if the project owner has declined my access through the permission scheme in a project (I can see the projects but can not get into it.) 

But in my world a "project owner" could not decline the access of an "organisation admin" to a project. Is there another admin-role I have to get into, to view all projects? 

Thanks for your response. 

[Walter Buggenhout · Accepted solution]

Hi @Malte Redmann,

It depends what you mean by Access. A site or org admin has the capability to grant him or herself access to a project at any time. That is a power that can not be overwritten.

But the ability to access a project does not mean by default that this admin is able to see the issues in each project. That part of permissions is project specific (browse project permission allows you to see the issues in a project and search for the project). And yes, that permission can be revoked (but overruled if necessary).

Hope this helps! 

[Walter Buggenhout]

I forgot to mention all the groups of users you add to the Administer Jira global permission as well, by the way. But the rest of the story remains the same.

[Malte Redmann]

Hi @Walter Buggenhout ,

Thanks for your fast answer! 

• Where could I grant myself access to a specific project? 
• Where could I overrule that permission in the settings, that I have complete access on all issues? 

[Walter Buggenhout]

If you have the necessary admin permissions, navigate to Jira Admin > Projects. You will then get a list of literally all projects, even the ones you don't have browse project permission to.

Then, from the ... button behind the project you need, select project settings. Then you will be able to access the settings you're looking for. "Complete access to all issues" then means adding yourself to a project role that has all necessary permissions.

Have a look at this support article for more details.

[Malte Redmann]

That helps! Thanks a lot.