Why am I not able to see the total number of story points in my backlog?

[lauren_orr]

I was reading an article that had this screenshot (below) where they have white, blue and green icons show the total number of story points in their project backlog.

But when I view my backlog I don't see any numbers there, and other are definitely story points in it. The view works for my sprints when viewing in backlog.

My backlog view:

[Trudy Claspill]

Please provide a link to the article you're reading.

Are you working with a board for a Company Managed project or a Team Managed project?

If you are working with a Company Managed project board, what do you see in Board Settings > Estimation? Board Settings will be available under a ... button in the upper right corner, if you are an admin for the board.

[lauren_orr]

This is the article:

https://agiledocssoftware.com/how-to-easily-sum-story-points-in-jira/

It is a company managed project board. I see this under Estimation:

[Trudy Claspill]

Hm, I am seeing the same behaviour. I don't have an explanation and haven't found one in my searching so far. I recommend you raise the issue with Atlassian Support directly, and post back what you learn.

[Shabnam Shaikh]

Hello @lauren_orr @Trudy Claspill - Have we found a solution to the aforementioned problem?

[Trudy Claspill]

I never pursued this with Atlassian Support.

However, looking at it again now I took a look at the article @lauren_orr referenced and looked more closely at the screen images of the Backlog screen. Those images are from a Team Managed project, whereas Lauren and I were looking at Company Managed projects.

In a Team Managed project a sprint has a gray box around it, which matches the images from the article. The following images are from one of my own Team Managed projects:

In the scrum board for a Company Managed project sprints don't have that gray box.

So I suspect that the story points total lozenges above the Backlog portion of the list were perhaps never a feature in the Scrum Boards for Company Managed projects.

In fact I did find that there is a change request to add those story points total lozenges to the Backlog section of the list for Scrum boards for Company Managed projects.

https://jira.atlassian.com/browse/JSWCLOUD-6516