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Why has Shift-Click stopped working?

Paul Rowlands
Contributor
April 8, 2021

I'm using Jira in a Chrome browser and normal operation is for Shift-Click to open the link in a new window.

It doesn't work in my Jira Dashboard Page and instead opens the link in the current page, which is REALLY ANNOYING!

Shift-Click on other sites works and also on Confluence pages, so it seems to be Jira behaviour.

I can't see a config option to control this to give me the correct action - is there one?

1 answer

0 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2021

Hi @Paul Rowlands,

That works perfectly fine for me. I would dare to say the issue is not related to Jira. Maybe there is a local problem with your browser, so I would suggest to restart it, clear cache, maybe update it?

As an alternative, ctrl-click should open your link in a new tab. Maybe that can help as a workaround too?

Paul Rowlands
Contributor
April 12, 2021

Thanks for the reply.

That's curious, as a colleague replicated the behaviour too. I'll check it out with a fresh install and see what it does.

Re. your workaround: yes, middle-click opens in another tab.

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