Why is it that the Name of Transitioner field doesn't get updated after a transition is executed?

[Phil Bustin]

Why is it that the Name of Transitioner field doesn't get updated after a transition is executed?

[Nic Brough -Adaptavist- · Accepted solution]

How have you implemented the "name of transitioner" field?

[Phil Bustin]

How is that done?  The field appears in the field panel on the right, with value (None).

[Nic Brough -Adaptavist-]

I don't know, that's why I asked.

It's a custom field your admins have added, I don't know why or how they've done it.

[Phil Bustin]

Name of Transitioner is not in the list of custom fields.  It must have come with Jira, since I'm the only admin and only user, and this is my personal account for experimentation, and I have no recollection of creating the field, and no reason to have created it.

[Nic Brough -Adaptavist-]

It's not a field I can find in the Cloud systems I have access to.

Could you have installed an app that might have created?

[Phil Bustin]

I installed free Jira and free Work Management.

[Nic Brough -Adaptavist-]

Well, I can't see it anywhere in any of our Cloud systems.  Can you tell us exactly where you are seeing it?  Screenshot?

[Phil Bustin]

I apologize--it is a custom field.

[Nic Brough -Adaptavist-]

<phew> I was starting to think my "keeping up with Atlassian changes" regime was failing me on something!

This moves us on to the next step of debugging -  it's clear what the field is for, but the next thing to look at is what scripts/post-functions/listeners/automations might be trying to populate it are.

[Phil Bustin]

Since I created the field, and no other user has touched this private account, I'm sure I never configured the field in any way.  If I ever need it, I'll confirm this.