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automation to receive an email - 50% of the estimate has been consumed,

Michel van de Wiel October 17, 2023

I would like to set up an automation to receive an email every morning containing all tasks where 50% of the estimate has been consumed, divided per project. The following has already been configured, but it is not working correctly.

 

screenshot-proplanet.atlassian.net-2023.10.17-16_06_17.png

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2023

Hello @Michel van de Wiel 

Welcome to the Atlassian community.

In what way exactly is it not working correctly? Are you not getting an email? Is the content of the email not what you expect?

Can you show us the Audit Log entry for the execution of the rule?

Can you show us the details of the Trigger component?

Can you show use the details of the Send Email action?

Michel van de Wiel October 17, 2023

Hi @Trudy Claspill,

Sorry for the not compleet information!

In what way exactly is it not working correctly? Are you not getting an email? Is the content of the email not what you expect?

  • I do not receive an email

Can you show us the Audit Log entry for the execution of the rule?

  • screenshot-proplanet.atlassian.net-2023.10.17-19_15_38.png

Can you show us the details of the Trigger component?

  • screenshot-proplanet.atlassian.net-2023.10.17-19_16_38.pngscreenshot-proplanet.atlassian.net-2023.10.17-19_16_44.png

Can you show use the details of the Send Email action?

  • screenshot-proplanet.atlassian.net-2023.10.17-19_17_42.png
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2023

Can you show us the details of the "When Scheduled" Trigger component?

Michel van de Wiel October 17, 2023

Here you go:

  • screenshot-proplanet.atlassian.net-2023.10.17-19_29_07.png
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2023

Your trigger component is not selecting any issues, and you have no subsequent steps to select issues.

The rule has no direction from you about the issues that are of interest. You have two ways to do that.

You can add a JQL to your trigger (see the check box at the bottom?) to select the issues of interest. You can actually incorporate both of the Conditions you specified into that JQL

originalEstimate > 0 and workratio > 50

Then you don't need the Condition components.

Note that when you use a Schedule trigger with a JQL the actions in the rule will be executed for each issue found. So you would get an email for each issue returned by the JQL statement.

Alternately you can not have the JQL in the trigger and instead use a Lookup Issues Action to execute a JQL to retrieve a set of issues.

With that action you could send one email that lists all the issues found.

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues

Like Bill Sheboy likes this

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