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get more details on Audit log

Marc Kraak
Contributor
December 12, 2022

When I watch the audit log I see texts like: 

Author : JIRA

Event cat: group management

Action: user removed from group

Associated user: "user name"

 

My question: I would like to which user performed this action. User/Author "JIRA" makes no sense to me.

 

2 answers

0 votes
Bill Sheboy
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December 12, 2022

Hi @Marc Kraak 

Whatever you try, this will not work completely as there are definitely defects in audit logging as it does not always show who performed the action. 

We tried pushing out logs (with a webhook) to help see things better in a reporting tool and discovered no users for some actions...later confirming with Atlassian this was a known problem.

Kind regards,
Bill

0 votes
Dave Mathijs
Community Leader
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December 12, 2022

Hi @Marc Kraak 

Is your Jira connected to an external directory via Atlassian Access?

Marc Kraak
Contributor
December 12, 2022

No (not yet)

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 12, 2022

In the column 'Changed object' of System > Audit Log : what is between brackets after the Object Name?

(com.atlassian.crowd.directory.IdentityPlatformRemoteDirectory)

(Identity Platform Directory)

or something else?

Like Suporte OAT likes this
Marc Kraak
Contributor
December 13, 2022

com.atlassian.crowd.directory.IdentityPlatformRemoteDirectory

Jim Brady December 12, 2023

@Dave Mathijs what does this mean? ^

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