{{issue.parent.Epic Name}} returns no value with a {{#lookupIssues}}

[Mario GELES]

Hi Community, 

I am trying to create an automation that will send an email with some information regarding a number of tickets. 

So I'm using a manual trigger for my tests and a "LookupIssues" action (with a JQL query that searches through all the tickets of my project) and then a "send email" action. 

In the email I use the following smartvalues :

{{#lookupIssues}}
{{project.name}}
{{issueType.name}}
{{key}}
{{summary}}
{{issue.parent.Epic Name}}
{{/}}

All the smartvalues are working except the {{issue.parent.Epic Name}} smartvalue that return no value. 

However, in my log action the {{issue.parent.Epic Name}} smartvalue returns the correct value. So it seems that the syntax is right. 

Did I miss something? Does {{issue.parent.Epic Name}} smartvalue work with {{#lookupIssues}}{{/}} smartvalue? 

Thank you for your help!

[Ezgi Bayındır · Accepted solution]

Hello @Mario GELES ,

Can you try {{parent.Epic Name}} instead of {{issue.parent.Epic Name}}

[Mario GELES]

Hi @Ezgi Bayındır 

Thank you so much your solution work perfectly !

Have a nice day :)

[James Chan]

Thanks Ezgi! This saves me lots of time wondering because the prompt didn't offer this smart value to be used

[Casey Gould]

@James Chan It makes sense that "Epic Name" wouldn't show as a prompt because the field is phased out. See announcement from 2023.